Digital services

We can help you – also from a distance!

Aasted Remote services

Fast and efficient from a distance

Aasted Digital services have been developed to enable essential services to be performed without the physical presence of an Aasted technician or engineer. With a well-equipped digital toolbox, we can help you from a distance in most situations. Aasted remote services can, in most cases, be provided without any hassles and within your current IT setup. All we need is a cell phone or a wifi connection.

We invite you to take a look at the
range of services we offer:

DIGITAL SERVICES

Remote FAT

Fast and efficient FAT from a distance

Aasted Remote Factory Acceptance Test (FAT) is a service designed to give you a professional online FAT for your equipment. It can be used where travel is restricted or whenever time or travel cost is an issue. Furthermore, remote FAT is an environmentally friendly solution that will make your FAT more efficient. Aasted remote FAT is a professional and robust alternative to a physical one.

You benefit from:

  • Time saving. No travelling necessary
  • Lower costs. No travel costs
  • Multi-site participation
  • Environmentally friendly solution

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DIGITAL SERVICES

Remote installation

Fast and efficient Installation from a distance

Aasted Remote installation concept is a service designed to give you professional online installation assistance for your equipment. It can be used where travel is restricted or whenever time or travel cost is an issue. Furthermore, remote installation is environmentally friendly and more efficient. Aasted remote installation is a professional and robust alternative to the physical presence of an installation manager.

You benefit from:

  • Time saving. No travelling necessary
  • Lower costs. No travel costs
  • Multi-site participation
  • Environmentally friendly solution

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DIGITAL SERVICES

Remote commissioning

Fast and efficient commissioning from a distance

Aasted Remote commissioning concept is a service designed to give you professional online commissioning assistance for your equipment. It can be used where travel is restricted or whenever time or travel cost is an issue. Furthermore, remote commissioning is environmentally friendly and more efficient. Aasted remote commissioning is a professional and robust alternative to the physical presence of a commissioning engineer.

You benefit from:

  • Time saving. No travelling necessary
  • Lower costs. No travel costs
  • Multi-site participation
  • Environmentally friendly solution

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DIGITAL SERVICES

Remote training

Professional training from a distance

Aasted Remote training concept is a service designed to give you professional online training in various topics, i.e., process, software, safety. It can be used where travel is restricted or whenever time or travel cost is an issue. Furthermore, remote training is an environmentally friendly solution that will make your training more efficient. Aasted remote training is a professional and robust alternative to the physical presence of an Aasted engineer.

You benefit from:

  • Time saving. No travelling necessary
  • Lower costs. No travel costs
  • Multi-site participation
  • Environmentally friendly solution

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DIGITAL SERVICES

24/7 Customer support

Fast and efficient support

Aasted’s 24/7 Customer support is by nature remote. It is a service provided that enables online troubleshooting 24/7 against a service fee. The service can be solving various kinds of technical problems, from software to hardware, mechanical problems, or process problems. Whatever your situation is – 24/7 Customer support is here to help. Using the latest communication technology, many problems can be solved online using a modem connection, AR software or IIoT.

You benefit from:

  • Time saving. No travelling necessary
  • Lower costs. No travel costs
  • Multi-site participation
  • Environmentally friendly solution

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Are you in need of support?
Contact our support team now

Aasted’s 24/7 Customer support is by nature remote. It is a service provided that enables online troubleshooting 24/7 against a service fee. Whatever your situation is – our support team is here to help.


CONTACT SUPPORT






Protect your uptime with original Aasted spare parts

Uptime, productivity and product quality all require the use of and swift access to original spare parts. Aasted spare part team is here to assist you with spare parts 24/7. Spare parts from Aasted is a robust and safe choice.


LEARN MORE






Learn more about our services in the download center

We aim at improving your productivity and quality as well as lower your cost by offering you our help in most situations you can discover during the lifetime of your equipment. Find the relevant downloads here.


GO TO DOWNLOADS



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