Aasted updates
during COVID-19

Stay updated with the recent changes

Follow our updates and find your answers regarding Aasted during the Coronavirus / COVID-19

At Aasted, we are continuously and closely monitoring the recommendations from the national and international health authorities regarding Coronavirus/COVID-19. We initiated a number of measures to keep the business running while taking good care of the people around us. Our production is still running to the benefit of our customers, suppliers, employees, and we are seeking to avoid undue delays.

While we have limited physical interaction with our customers, partners and suppliers, we urge everyone to take advantage of the virtual channels available to continue to drive our respective businesses. 

We are continuously reviewing the situation and are ready to react rapidly to changes and will keep you closely informed as the situation evolves.

Aasted COVID-19 News updates

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Frequently Asked Questions (FAQ)

Updated March 24, 2020


How is Aasted impacted by the COVID-19 Coronavirus outbreak?

  • Following the Danish Government statements on COVID-19 coronavirus at the press conference Wednesday, March 11. The Danish Prime Minister and the Danish Health Authorities pointed out the importance for society of keeping business running while taking good care of the people around us. At Aasted, we are following the Danish Government guidelines and have decided to initiate a number of measures. Read our press release to learn more.
  • Following the Danish Government statements on COVID-19 coronavirus at the press conference Monday, March 23 the same measures are extended until April 13.
  • Aasted contingency group monitors the situation closely, it provides direction and guidance based on advice from recognized international health bodies, together with official guidance from the government, municipal and local authorities.
  • Aasted is ready to react quickly and will take action to minimize potential risks this may have for Aasted employees, our customers and the business in general.
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How is Aasted protecting its workforce from exposure to COVID-19?

  • Our production is still running to the benefit of our total value chain. In these challenging times, we are doing our utmost to keep the business running while seeking to avoid interruptions. In these challenging times, we are doing our utmost to keep the business running while seeking to avoid interruptions.
  • All Aasted employees have returned to their respective home countries.
  • All scheduled trips and external meetings are postponed and, if possible, be hosted online through digital channels.
  • We are not receiving guests at Aasted sites.
  • We have safeguarded our production by introducing dual shifts. We aim to create the desired extra distance between our employees, who are still at work by ensuring that we are here at different times.
  • Living in a digital world, we are taking advantage of the opportunities this brings and where practically possible, our employees will be working from home.
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How does the Coronavirus outbreak in the rest of the world impact Aasted’s supply chain?

  • So far, Aasted’s supply chain has not been interrupted. Our team of project managers are in close contact with customers and our supply chain and will keep all parties duly updated.
  • Aasted is leveraging its global network and working proactively to re-route orders, expedite alternative component supply, and bring up additional manufacturing capability in other regions.
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Are there any near-term impacts to Aasted production and delivery schedules?

  • Facilities are continuing operations, and great care and additional precautions are being taken to ensure safety and continuity of the full production.
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How are Aasted’s Global Services impacted by COVID-19?

  • Aasted 24/7 Customer Support team is available day and night on telephone 0045 4434 8090. The team has the proper back-up support available to ensure fast responses and close coordination with relevant functions in Aasted.
  • We are actively working to support our customers during this unprecedented time and have put in place proactive measures and offers to support the needs of our remote workers to be able to assist our customers. 
  • Where feasible we are conducting test and FAT by the means of digital channels.
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Does Aasted provide customer service at customer site?

  • Aasted provides customer service at certain local sites. Sites at Germany, US, Turkey, Brazil and Thailand if travels are allowed.

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How will Aasted prioritize which customer will be visited by Aasted technician when boarders open?

  • We will engage closely with our customers and seek to optimize as efficiently as possible for all concerned parties. This likely will be different from country to country and company to company.

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How does Aasted alleviate supply chain risk?

  • We are in close contact with our sub-suppliers and take advantage of the broad network we have built over many years.

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What e-mail address should I use when contacting Aasted? 

  • We are actively trying to support our customers during this time. All the relevant contact information can be found at https://www.aasted.eu/contact

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How do I contact the local sales in a specific country?

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Does Aasted provide customer service at customer site?

  • Aasted provides customer service at certain local sites. Sites at Germany, US, Turkey, Brazil and Thailand if travels are allowed.

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Does Aasted provide customer service at customer site?

  • Aasted provides customer service at certain local sites. Sites at Germany, US, Turkey, Brazil and Thailand if travels are allowed.

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Do you have any questions?

Please contact:

Aasted Headquarters or Area Sales Representative

Phone: +45 4434 8000
mail@aasted.eu


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